Client Servicing Manager

By Hiring Joint | Jobs Description | 0 Comments

Client Servicing Manager      (For Event Management)                                            

 

Location :  Mumbai

Salary: 30K to 35K plus incentives

Experience : 3 to 4 Years

Qualification : Any Graduate, MBA Marketing preferred

Gender: Male /Female                                                            

Objective of the job:

The Client Manager will be working hand in hand with Sr. Manager, the organization and the clients. Should get involve in all the activities that Manager is involved in and also to guide and manage the team assigned under.

Main Duties:

  • Understand the brief and the expected outcomes from the clients.
  • Provides input on production improvements.
  • Servicing the existing clients.
  • Achievements of Monthly, Quarterly and annual targets.
  • Generate revenue from the existing clients.
  • Maintaining MIS report per project & Client wise.
  • Keep a close track on work in process.
  • To be prepared to take on the responsibilities of Operations if need be.
  • Ensure all promotions and events follow the appropriate client approval protocols.
  • Adhering to the code of conduct set by the Head Client Servicing.
  • Adhere to the policies and procedures of the Company.
  • Preparing Cost sheet both ACE & ICE

Skills Required:

  • Good communication skills.
  • Project management skills.
  • Excellent presentation skills.
  • Ability to deliver assignments in time.
  • Ability to build credible relationships with influencing ability.
  • Understanding of Operations processes/logistics.
  • Understanding of the industry and also the business of the competition as well.
  • Crisis Management and strategic skills.
  • Interpersonal and networking skills.
  • Analytical skills (trouble-shooting).
  • Knowledge of Microsoft Office, PPT, Excel.
  • Strong client-focus and evident pro-activeness.
  • Well versed in research techniques and methodologies.
  • Good Team Player & Motivator for the Team.
  • Leadership Skills.

Requirements:

  • 3 -4 years of experience in the same industry.
  • Post-Graduation degree in Marketing.
  • Should possess a pleasing personality, well versed.
  • Should possess excellent networking skills.
  • Should have team spirit and be aggressive at the same time.
  • Should be approachable, adaptive and be optimistic and aggressive in nature