Technical Writer (Software)

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#210903 |4 - 6 years |7 - 10 Lacs |IT |Writing |
Content Development/Writing
Chennai
JOB CODE : #210903

Technical Writer (Software)

Location :  Chennai

Experience:  4 to 6 years

Salary:  7– 10 Lacs

 

 

Job Description

Responsibilities:

  • Work with Technical Publications Manager to determine scope, deliverables, and schedule for documentation projects.
  • Create a documentation plan, if necessary, for the project.
  • Comply with all project deliverables.
  • Gather all relevant information from appropriate sources (database, pre-existing documents, and relevant SMEs) to create, develop or update documents.
  • Develop and author content adhering to KLA processes and style guide.
  • Incorporate review comments as required.
  • Attend relevant PLC meetings to provide status and communicate changes as required.
  • Capture and edit screenshots.
  • Map and link documents to the VFI and update documents in the VFI.
  • Track and report status, including roadblocks to meeting deliverables and potential resolution of those roadblocks.
  • Generate and maintain KLA Document Change Request (DCR)/document ticket reports. Reduce the DCR/document ticket backlog.
  • Understand Knowledge Services documentation development lifecycle.
  • Understand the product/product development life cycle.

Technical:

  • Excellent English language communication and written skills.
  • Proficient in DITA, Oxygen XML Editor, MS Word, Excel, and Visio/Smartdraw.
  • Proficient in Adobe FrameMaker & Adobe Acrobat Professional.
  • Knowledge of graphic tools, such as SnagIT & Photoshop.
  • Experience with Content Management Systems such as Documentum/Webtop and Ixiasoft CCMS.

Soft Skills/Others:

  • High attention to details
  • Self-motivated, highly proactive and independent.
  • Be able to work on multiple documents in parallel.
  • Flexibility to travel domestic/international

Education and Experience:

  • 4-6 years of relevant Technical Writing experience with a Bachelor’s degree in Engineering.

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